ISO 9001 zertifiziert | Qualität aus über 80 Jahren Erfahrung
ISO 9001 certified | Quality from over 80 years of experience

+49 212 / 33 99 – 0

+49 212 / 33 99 – 0

SUCCESSFUL CUSTOMER RELATIONSHIP

Consulting

SUCCESSFUL CUSTOMER RELATIONSHIP

Consulting

Introduction

At Röltgen, we know that choosing the right product or service can be a daunting task. Whether you are buying a new car, choosing a household appliance or investing in a new machine, the choice can be overwhelming. That’s why we believe that good, unbiased advice from our salespeople is not only important, but essential.

The importance of good and neutral counselling

Empowerment: We believe that well-informed clients make the best decisions. Our commitment to unbiased advice enables you to make decisions that suit your individual needs, preferences and budget.

Trust: Trust is the foundation of any successful client relationship. When you receive honest and impartial advice from our sales team, you can be confident that we have your best interests in mind. This trust is the basis for our long-standing partnerships.

Cost efficiency: A wrong decision can cause unnecessary costs. Our sales staff are trained to help you avoid costly mistakes by guiding you to the solutions that truly meet your needs.

Customer satisfaction: Customer satisfaction is our number one goal. We know that if you are satisfied with your purchase, you will be happy to come back and recommend us to others. We focus on solving your problems, not selling you products, so you get what you need, not what we want to sell you.

The Röltgen approach

At Röltgen, we stand for a unique approach to sales and customer service:

Listening: Our sales representatives take the time to listen to your needs and concerns. By understanding your specific situation, we can provide you with tailored recommendations that meet your unique challenges.

Transparency: We are open and transparent about the products and services we offer. We do not withhold information or pressure you into making decisions that are not beneficial to you.

Clarification: We attach great importance to informing our customers. We explain the advantages and disadvantages of different options and ensure that you receive all the information you need to make an informed decision.

No pressure: At Röltgen you will not find any high-pressure sales tactics. We respect your decision-making process and give you the time and space you need to make the right choice for you.

After-sales support: Our commitment doesn’t end with the purchase. We continue to provide you with advice and support after the purchase, ensuring that the solutions we provide continue to meet your needs in the future.

Conclusion

At Röltgen, we know that purchasing decisions can be complex and overwhelming. That’s why our goal is to solve your problems, not just sell you products. We want to give you unbiased advice, build trust and ensure your satisfaction. With our unique sales and service concept, you can be sure that we will be with you every step of the way. Experience the Röltgen difference today, where your needs always come first.

Ask us

Your contact partner

Ihr Ansprechpartner Uwe Bittlingmayer

Uwe Bittlingmayer

Ihr Ansprechpartnerin Christiane Krupp

Christiane Krupp

I will be happy to help you with any marking problem you may have by applying my many years of experience. I am looking forward to your call.

Röltgen Marking Systems

let's get connected

Do you have a question?

Benefit from our many years of experience and let us advise you personally on your individual applications.